Asterisk is a powerful, flexible, and customizeable open source IP telephone system.
Asterisk is software based, rather than hardware based. This offers major advantages when it comes to scalability - an Asterisk telephone system can be easily and quickly upgraded and scaled as business needs change.
The Asterisk system communicates using the SIP protocol. SIP is an industry standard protocol used by the vast majority of Voice over IP telephone handsets and devices. This allows equipment from different vendors to work together on a single system and eliminates the frustration of being limited to a single vendor's handsets, speakerphones, pager devices, and conference phones.
Asterisk can be implemented as a "full VOIP" system, meaning that calls are delivered in and out of your business via the Internet. However, the system can also interface with existing telephone lines, providing the benefits of Voice over IP within your office with the reliability of telephone service from your existing carrier.
Kankakee, IL area businesses use Asterisk to meet a wide variety of communication challenges.
New and Growing Business
Asterisk is a great choice for new and growing business in the Kankakee, IL area for many reasons. Having a business phone system and business phone line provides customers with a single point of contact and allows work to be delegated more easily. Auto Attendant and Voicemail to E-Mail help improve customer service and prevent lost opportunities.
Small and Medium Business
Asterisk is an ideal replacement for aging PBX systems in use by many Kankakee, IL area small and medium businesses. Because Asterisk is flexible, extension numbering and common features which were present in the aging PBX can be configured in Asterisk to reduce the learning curve involved with a new phone system, for both customers and employees.
Remote Workforce
Because Asterisk supports communication over the Internet, Kankakee, IL area businesses can easily locate employees in any location - home offices or remote offices across the world. Regardless of the location, employees can continue to handle incoming customer calls and communicate with other employees effectively.
Hotels and Resorts
Kankakee, IL area hotels and resorts can take advantage of Asterisk to replace aging and expensive to service Hotel and Resort PBX systems without having to replace wiring or telephones in each room.
NextPhase designs, implements, and supports business telephone and communication systems based on Asterisk. We help Kankakee, IL businesses with these and other tasks: